Shipping DestinationsWe offer shipping to the following regions:
- Spain (Mainland and Balearic Islands)
- Portugal
- Austria, Belgium, Denmark, France, Greece, Ireland, Italy, Netherlands, Sweden
If your location isn’t listed, please contact us at
QROPS@MSN.COM or Business WhatsApp + 34 698 243 745 to inquire about shipping options.
Delivery Times- Spain & Portugal: 1–3 business days via MRW or Correos Express; 7–10 business days via Correos.
- Other European Countries: 3–6 business days via UPS.
Please note that delivery times may vary during peak periods or due to unforeseen circumstances.
Shipping Costs- Free Delivery, tracking codes provided.
Order ProcessingOrders are processed during business hours. To ensure timely delivery, please provide an address where someone will be available to receive the package during these hours. We do not ship to PO Boxes.
Returns & ExchangesIf you’re not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery. Please ensure that items are returned in their original condition and packaging.
- Spain & Balearic Islands: The first exchange (size or model) is free.
- Other European Countries: Customers are responsible for return. Once we receive the item, we’ll contact you to arrange the exchange.
To initiate a return or exchange, please contact us at
QROPS@MSN.COM or call us at Business WhatsApp + 34 698 243 745
Customer SupportFor any questions or assistance, feel free to reach out:
Our customer service hours are:- Monday to Thursday: 9:00 AM – 1:30 PM and 3:00 PM – 6:00 PM
- Friday: 9:00 AM – 2:00 PM